Legal Statements
Please read these terms & conditions before placing any order with Fathersolution, either in writing or verbally (Fathersolution will accept a verbal order from a representative of a client in good faith). All orders placed on Fathersolution are subject to the following Terms and Conditions, which do not affect your statutory rights under UK law.
1) SERVICE OBLIGATION
1.1 Fathersolution will use reasonable endeavours to ensure a prompt and continuing service as described in the specification (“the Service”) but will not be liable for any loss of data resulting from delays, non-deliveries, or service interruptions caused by circumstances beyond the direct control of Fathersolution, or by errors or omissions of the Customer. Fathersolution specifically excludes any condition of warranty as to the accuracy of third-party information received through the Service.
1.2 Fathersolution will not be held liable for indirect, economic, or consequential loss whatsoever.
1.3 The liability of Fathersolution in contract or in connection with the supply of the Service shall be limited in respect of any one event or a series of two or more connected events to the value of the domain name(s).
1.4 Breach of Terms and Conditions by customers shall lead to termination of Service with no entitlement to refund.
1.5 All fees paid are non-refundable and once registered domain names cannot be changed in their name or extension without the costs due in the registration of a new name with the appropriate registry costs.
2) CONTRACT OF SERVICE
2.1 The contract period shall be for the whole term of fees paid by the Customer until the expiry of the valid domain name period, usually two years from the date of registration.
2.2 Fathersolution may elect to suspend or terminate the Service immediately on any default of payment by the Customer.
2.3 From time to time, parts of the Fathersolution network may be taken offline for repair or routine maintenance. Fathersolution will endeavour to give as much notice as possible but will not be held liable for any unscheduled downfall in the Network due to extraneous conditions including but not limited to Acts of God, inclement weather, acts of telephone or governmental organisations, or power failure.
3) IMPROPER USE AND LIABILITIES
3.1 The Customer shall acknowledge that they will only use the Service for lawful purposes and comply with the Acceptable Use Policy (“AUP”), available on request, which shall be considered an integral part of this agreement. Fathersolution reserves the right to revise the AUP from time to time.
3.2 The Customer shall take reasonable precautions to prevent the reception and transmission of viruses to the Fathersolution Network and beyond and shall not attempt any intentional and malicious damage to the Network or use the Service to affect other computers.
3.3 It is the Customer’s responsibility to keep all usernames and passwords secure and not let third parties have knowledge of or access to them, or store them in plain text.
3.4 The Customer will notify Fathersolution immediately by telephone or email if a username or password becomes known to a third party.
3.5 The Customer hereby indemnifies Fathersolution against any action taken by a third party resulting from the Customer’s use of the Service.
3.6 The Customer shall notify Fathersolution of any legal action taken against them by a third party and will not hold Fathersolution liable for any resulting costs.
3.7 The Customer shall be responsible and liable for any costs to telephone companies by use of the Service from their point of connection.
3.8 The Customer acknowledges that Fathersolution cannot exercise control over the content of information passed across the Internet and via the Service.
3.9 The Customer agrees to conform to the acceptable policies of connecting to other Networks or computers across the Internet.
4) SUBLEASE / RE-SELLING RESTRICTIONS
The Customer agrees not to re-assign, re-sell, sub-lease, or transfer their account in any form without following the proper procedures required by the appropriate domain name registry. Breach of this shall lead to immediate termination of the Service by Fathersolution.
5) SERVICE AGREEMENT
5.1 The Customer has the right to withdraw from or cancel their Service Agreement with Fathersolution at any time by giving no less than 72 hours’ notice. Any domain transfers should be made in writing via email only. No refunds are due for domain registrations.
5.2 Domain transfer requests – provided all details are correct and procedures followed – should be carried out by Fathersolution within 5 working days after receiving the Customer’s email and settlement of all outstanding balances, including a domain transfer fee of £75.00 + VAT per domain name. Non-payment of the fee will result in denial of any Tag change request.
6) DOMAIN NAME AGREEMENT
6.1 Fathersolution will register a domain to an individual and/or company on a per-domain basis. The individual or company is granted exclusive use of the domain so long as all fees are paid and accounts are settled at least 45 days before renewal.
6.2 By registering a domain name, you agree to indemnify Fathersolution fully against any legal action taken by third parties in relation to the use of the domain.
6.3 Any domain registered must be used legally and decently, without breaching any UK laws or being used for immoral purposes.
6.4 Fathersolution shall not be liable for any damages resulting from failure to procure or renew domain names, for any reason. Any refund will be limited to fees charged by Fathersolution for that service.
6.5 Fathersolution reserves the right to refuse, suspend, or reassign any domain name for any reason.
6.6 Defaulted payments may result in domain deletion or reassignment. Admin charges may apply for reactivation.
6.7 Fathersolution reserves the right to adjust domain registration and renewal fees or modify services with notice via the website.
7) GENERAL TERMS AND LAW
7.1 Fathersolution reserves the right to conduct standard server housekeeping such as backups.
7.2 If illegal activity is suspected, Fathersolution may inform authorities and take any necessary system actions advised by legal counsel.
7.3 This Agreement is governed by UK law, and all disputes shall be handled by Central London County Courts or the London High Court.
7.4 You agree that no agency, partnership, or employment relationship exists between you and Fathersolution.
7.5 Domain registries such as Nominet or InterNic are responsible for disputes related to domain ownership. Fathersolution’s role is limited to relaying information from such registries and cannot interfere directly in disputes.